p3344 2006-9-28 11:26
中国电信: 广域Centrex(WAC)业务技术规范
以下为一般性带附件资料发贴选项:
【资料成文时间】:2002
【语言】:中文
【页数】:35
【何人(公司)所著】:中国电信
【文件格式】:pdf
【文件原名】:广域Centrex(WAC)业务技术规范
【摘要或目录】:WAC主要特点:将用户分布在不同交换局的Centrex 群组成一个虚拟的内部通信网络,用户可通过短号码互相通信.
广域Centrex(WAC)业务技术规范
V2.0
目录
1. 业务含义........................................................................................................................1
2. 开放范围........................................................................................................................1
3. 参考资料........................................................................................................................2
4. 术语................................................................................................................................2
5. 编号计划........................................................................................................................2
5.1 Centrex 的编号.......................................................................................................................2
5.2 网内呼叫的编号.......................................................................................................................3
6. 拨号方式........................................................................................................................3
7. 业务特征........................................................................................................................4
7.1 网内呼出..................................................................................................................................4
7.2 网内呼入..................................................................................................................................5
7.3 网外呼出..................................................................................................................................5
7.4 网外呼入..................................................................................................................................5
7.5 发话筛选..................................................................................................................................6
7.6 话务员坐席...............................................................................................................................6
7.7 话务员登录...............................................................................................................................8
7.8 话务员撤消...............................................................................................................................8
7.9 呼叫前转..................................................................................................................................9
7.10 呼叫转移............................................................................................................................... 11
7.11 呼叫拦截...............................................................................................................................12
7.12 呼叫代答...............................................................................................................................13
7.10 闭合用户群...........................................................................................................................14
7.14 WAC 与Centrex 对比...........................................................................................................14
8. 业务流程描述..............................................................................................................15
8.1 网内呼叫及呼叫转移.............................................................................................................15
8.2 网内呼叫前转.........................................................................................................................16
8.3 呼叫话务员座席.....................................................................................................................17
8.4 话务员登录.............................................................................................................................17
8.5 话务员撤消.............................................................................................................................17
9. 业务计费......................................................................................................................18
9.1 计费原则................................................................................................................................18
9.2 智能网计费方式.....................................................................................................................19
9.3 计费优惠................................................................................................................................19
10. 服务功能......................................................................................................................20
11. 业务统计......................................................................................................................22
12. 其他需求......................................................................................................................23
附件一业务流程图.....................................................................................................................1
附件二业务语音........................................................................................................................5
附件三广域CENTREX 清单数据文件格式................................................................................5
附件四WAC 业务统计报表(月报)............................................................................................9
附件五WAC 话务统计报表(月报)..........................................................................................10